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Frequently Asked Questions:

 

1) What do I do in case of a GI emergency?​

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After hours please contact our answering service. For a severe or life-threatening emergency please call 911 or go to nearest emergency room.

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2) Can I obtain my results over the phone?

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Procedure, laboratory and imaging results will be discussed at your next office visit. Pleasure ensure that you make a follow-up appointment.

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3) Does your practice have any age restrictions?

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We see patients age 18 and older depending on the clinical scenario.​​

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4) When is payment due for services provided?

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Payment is required at the time of service for all co-pays, co-insurances, deductibles and any prior balances. 

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5) How do I pay my bill?

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For your convenience methods of payment include credit cards and cash. Mastercard, Visa and Discover are accepted credit cards. Checks are not accepted.

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6) What is the office cancellation policy?

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Cancellation of all office or new visit appointments require 24 hours advance notice. Non-compliance will result in a $50 cancellation fee.

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7. When can I expect my prior authorization to be completed?

Prior authorizations can take 1-2 weeks to complete, depending on the insurance plan. Also, many insurances may still refuse to approve a medication despite a prior authorization request. In those instances, we would encourage you to contact your insurance for further discussion. 

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